Cancellation & Refund Policy
At Baelleaves, each journey is thoughtfully curated with care and intention. We understand that plans may change, and our cancellation policy is designed to be fair while honoring commitments made with our partners.
Cancellations
- Cancellations must be submitted in writing via email.
- Cancellation timelines and charges vary depending on the nature of the experience, destination, and partner policies.
- Certain retreats, bespoke journeys, and peak-season bookings may be non-refundable due to the advanced arrangements made.
Refunds
- Eligible refunds will be processed after deducting applicable cancellation charges and third-party costs.
- Refunds, if applicable, will be issued to the original payment method within a reasonable processing period, subject to banking procedures.
- No refunds are applicable for unused services, early departures, or no-shows.
- We recommend reviewing the specific cancellation terms shared at the time of booking.
Booking Policy for Retreats
- Our retreats are intentionally designed for intimate groups and personalized attention.
- A booking is confirmed only upon receipt of the required advance payment and written confirmation from Baelleaves.
- Retreat schedules, facilitators, and activities may be adjusted to enhance the experience while preserving its essence.
- Limited availability means bookings are accepted on a first-come, first-served basis.
- Guests are requested to share relevant health or dietary information at the time of booking to ensure a comfortable experience.
- Participation implies acknowledgment of the retreat’s nature and structure.
Disclaimer for Spiritual & Wellness Experiences
- Our spiritual and wellness experiences are offered as opportunities for personal growth, reflection, and inner exploration.
- These experiences are not a substitute for medical, psychological, or professional healthcare advice.
- Individual results may vary based on personal openness, practice, and circumstances.
- Participation in yoga, meditation, rituals, or wellness activities is entirely voluntary and undertaken at the guest’s own discretion and responsibility.
- Guests are advised to consult a qualified professional before participating in any physical or wellness-related activities.
By participating, guests accept full responsibility for their well-being during the journey.